Refund Policy

Last updated: 24 October 2026

Changed your mind? Full refund within 7 days. No questions.

If you bought a supporter membership (GenZ Supporter, Founding Member, Patron Member or Chief Patron), you can ask for a full refund within 7 days of payment.

How to ask

Use the contact form or reply to your payment receipt email. Include the email on your account (and the payment reference if you have it).

What happens next

• We refund the full amount to your original payment method through Razorpay, usually within 5–7 working days.
• The Vibe Coins and badge from that membership are removed from your account.

After 7 days

Memberships are non-refundable after 7 days, except where the law requires otherwise.

Vibe Coins

Coins earned for free, or spent in the Vibe Shop, can't be exchanged for money.

Earlier purchases

Reports and certificates bought on the earlier version of our site keep the terms they were sold with. Contact us with your order ID for help.